We’re here to help.

Urgent health concern? VitalYou is not emergency care. Stop using the app for guidance and contact your local emergency service or a qualified healthcare professional.

Contact support

Email hello@vitalyou.app with the app version, device model, and a short description of the issue. Do not email medical records, medication details, passwords, or other sensitive health information.

App feedback

TestFlight testers can use TestFlight’s Send Beta Feedback option. App Store users can contact support at the address above. Include a screenshot only when it contains no private health information.

Camera and photo access

VitalYou requests camera or photo access only after you choose a capture or upload action. You can change either permission in iPhone Settings. Food identification, portions, calories, allergens, and recipe ideas are estimates that require your review.

Reminders

Hydration, movement, and optional private medication reminders are opt-in. You can change their times or turn them off in VitalYou. You can also disable notifications in iPhone Settings.

Account and data requests

To permanently delete your account and associated VitalYou cloud data, open Account in the app, choose Delete account and data, and follow the confirmation steps. For access, correction, export, consent withdrawal, or other assistance, email privacy@vitalyou.app from the address associated with your account. We may take proportionate steps to verify that the request belongs to you.

Medication boundaries

The medication module is off by default. When enabled, it records information entered by you or your clinician and supports private reminders. VitalYou does not select a medication, recommend a source, calculate a dose, or tell you to start, stop, or change treatment.

Privacy and terms

Read the privacy notice and terms. VitalYou is operated by RUBYNAV INC.