VitalYou supports wellness—not medical care.

PLEASE READ: these terms include binding individual arbitration and a class-action waiver (section 15). They affect how disputes with us are resolved. You can opt out of arbitration within 30 days of first accepting these terms (existing members: within 30 days of our notice).

Important: VitalYou is a wellness app. It is not a medical device and does not provide medical advice, diagnosis, treatment or emergency services. In an emergency, call your local emergency number.

1. About these terms

These terms are an agreement between you and RUBYNAV INC, which operates VitalYou (“VitalYou”, “we”, “us”). By creating an account or using the app or website, you agree to these terms and acknowledge our privacy notice.

2. Eligibility and accounts

You must be 18 or older to use VitalYou; we ask for your date of birth when you sign up. Each account is tied to one email address and one mobile number, and each email address and mobile number can belong to only one VitalYou account. We send 6-digit verification codes by email from noreply@vitalyou.app and, separately, by text when you sign up, sign in on a new device, reset your password or delete your account. Your mobile number counts as verified only after you enter the code we texted to it. Keep your password and codes private—VitalYou staff will never ask you for them. You are responsible for activity on your account and for keeping your details accurate.

3. Membership and billing

VitalYou is for members. There is one plan, VitalYou Premium, billed monthly or yearly. In the United States it costs $19.99 per month or $149.99 per year. Prices in other countries and currencies are set by the App Store or Google Play and are always shown there before you buy. There is no free tier, no free trial and no family plan.

• Introductory offer (annual plan): if your Apple Account or Google account hasn't used an introductory offer for VitalYou Premium before, you may be offered the first year of the annual plan at a reduced price (in the US, $119.99 for the first year), paid up front. It then renews at the regular annual price (in the US, $149.99 per year) unless you cancel. The offer is available once per Apple Account or Google account, and the store decides who is eligible.
• On iPhone, VitalYou Premium is billed by Apple through the App Store; payment is charged to your Apple Account when you confirm the purchase. On Android, it is billed by Google Play; payment is charged to your Google account.
• Your membership renews automatically at the end of each monthly or yearly period unless you cancel at least 24 hours before the period ends. Manage or cancel any time: on iPhone in Settings → your name → Subscriptions; on Android in Google Play → Payments & subscriptions. After cancelling, you keep access until the end of the period you paid for.
• Refunds are requested from the store you paid through (Apple at reportaproblem.apple.com, or Google Play) and handled under that store's rules. VitalYou does not issue refunds directly.
• Deleting the app or your VitalYou account does not cancel your subscription; cancel it with Apple or Google.
• If the price changes, the store will notify you in advance as its rules require.

3a. Call minutes (live calls with the Coach)

Live voice calls with the Coach use call minutes. Typed chat and tap-to-talk don't use minutes; they're subject to fair-use daily limits that keep the service available for everyone.

• What a minute is: the time a live call is connected, counted in seconds and shown in the app as minutes. A single call can last up to the length shown in the app (currently 20 minutes), or until your minutes run out.
• Included minutes: VitalYou Premium includes a monthly allowance of call minutes (currently 10). They reset on the 1st of each month (UTC) and don't carry over.
• Call Minutes add-on: an optional monthly subscription that adds more minutes each month (in the US, $6.99 per month for 45 minutes). It renews and is cancelled like Premium, its minutes reset each month and don't carry over, and it needs an active Premium plan to use.
• Top-ups: one-time purchases of extra minutes (in the US, $15.99 for 100 minutes or $31.99 for 200 minutes). Top-up minutes are used after your monthly minutes and don't expire while your account is open.
• Minutes have no cash value and can't be transferred. Refunds are handled by Apple or Google under their rules; refunded minutes are removed from your balance. Minutes end when your account is deleted.

4. Wellness, not medical care

VitalYou helps you organize food, water, movement, weight, medications and how you feel. Its content is general wellness information. It does not replace advice, diagnosis or treatment from a qualified healthcare professional. Do not ignore or delay professional advice because of something in VitalYou.

5. The AI Coach

The AI Coach uses artificial intelligence to respond to what you type or say. Its replies are general wellness guidance, not medical advice, and may be inaccurate, incomplete or unsuitable for you. Check anything important with a qualified professional and use your own judgment.

• If you have a medical emergency or thoughts of harming yourself, stop using the app and call your local emergency number right away.
• The Coach can take actions you ask for—log meals, weight or water, plan meals and set reminders. Review what it records; you can edit or delete entries.
• The Coach remembers things you tell it. You can view and delete these memories and clear your chat history in the app.
• Do not use the Coach to make decisions about medication, dosing or treatment.

6. Medications

Medication tracking records information you enter and reminds you on your schedule. VitalYou does not recommend medicines or sellers, calculate or change a dose or schedule, or tell you to start or stop treatment.

7. Food scanning and estimates

Food photo analysis, barcode and nutrition-label scanning, portions, nutrition values and recipes are estimates that you should review. A phone camera cannot weigh food, and product databases and AI output can be incomplete or wrong. Always check labels for allergens.

8. Acceptable use

You agree not to: break the law or these terms; access or try to access another person's account or data; create more than one account or share your account; misuse verification codes or impersonate anyone; upload unlawful, harmful or infringing content or another person's health information without permission; interfere with, probe, scrape or reverse-engineer the service; use VitalYou to build a competing product; or try to make the AI Coach produce harmful content.

9. Your content

You own the information you add to VitalYou. You give us permission to store and process it only to provide and improve the service for you, as described in our privacy notice. You can export or delete it in the app.

10. Intellectual property

The VitalYou name, logo, app, designs and content belong to RUBYNAV INC or its licensors. We give you a personal, non-transferable license to use the app on devices you own or control, subject to these terms and the App Store's or Google Play's usage rules.

11. Apple, Google and other third parties

These terms are between you and us, not Apple or Google. Apple and Google are not responsible for the app or its content, support or maintenance. For the iPhone app, Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them. Features that rely on third parties (such as Apple Health, Bluetooth scales, restaurant information and deals) are subject to those parties' terms, and we don't guarantee their accuracy or availability.

12. Suspension and ending your account

You can delete your account at any time in the app under Menu → Your data: right away (this can't be undone), or in 30 days, so you can restore it by signing in before then. See our privacy notice for the minimal deletion record we keep. We may suspend or close an account that breaks these terms or puts other people or the service at risk.

13. Disclaimers and limitation of liability

To the extent permitted by law, VitalYou is provided “as is” and “as available”. We do not guarantee uninterrupted service or the accuracy of estimates, AI output or third-party information. To the extent permitted by law, we are not liable for indirect, incidental, special, punitive or consequential losses, and our total liability is limited to the greater of the amount you paid for VitalYou Premium in the 12 months before the claim or US $100. Nothing in these terms limits rights that cannot be limited under applicable law.

14. Indemnification

To the extent permitted by law, you agree to defend, indemnify and hold harmless RUBYNAV INC and its officers, employees and agents from claims, losses and reasonable legal costs arising from your breach of these terms, your misuse of VitalYou, or content you upload that infringes someone else's rights. This doesn't apply to the extent a claim is caused by our own breach or negligence.

15. Disputes: binding arbitration and class-action waiver

Please read this section carefully. It affects your legal rights.

• Talk to us first. Before starting a claim, email support@vitalyou.app with your name, account email and a description of the dispute and what you want. We'll both try in good faith to resolve it within 60 days.
• Binding individual arbitration. If we can't resolve it, you and RUBYNAV INC agree that any dispute arising out of or relating to VitalYou or these terms will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, by a single arbitrator, instead of in court. The Federal Arbitration Act governs this section. Arbitration may be held by video or phone, or in the county where you live. Fees are paid as the AAA Consumer Rules require. The arbitrator decides only your individual claim and may award the same individual relief a court could.
• Exceptions. Either of us may bring an individual claim in small-claims court if it qualifies, and either of us may ask a court to stop infringement or misuse of intellectual property.
• Class-action waiver. You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative action or arbitration. The arbitrator may not consolidate claims of more than one person. If this waiver is found unenforceable for a claim, that claim must be decided by a court, not in arbitration.
• Mass filings. If 25 or more similar arbitration demands are filed against us by or with the help of the same law firm or group, they will be administered in batches of up to 25 under the AAA's mass-arbitration procedures, and the remaining demands will be held until earlier batches are decided. Statutes of limitations are paused while a demand is held.
• 30-day opt-out. You can opt out of arbitration by emailing support@vitalyou.app with the subject line “Arbitration opt-out” and your name and account email, within 30 days of first accepting these terms. If you already had an account before this section was added on 28 October 2026, it applies to you only 30 days after we notify you of it, you have 30 days from that notice to opt out, and it never applies to a dispute that started before then. Opting out doesn't affect anything else in these terms.
• Changes to this section. If we change this section, the change won't apply to a dispute we already know about, and you may reject it by emailing us within 30 days.

16. Governing law and venue

These terms are governed by the laws of the State of Texas, USA, and applicable US federal law, without regard to conflict-of-law rules. Any claim that isn't subject to arbitration will be brought only in the state or federal courts located in Fort Bend County, Texas, and you and we consent to their jurisdiction. If you live outside the United States, mandatory consumer protections of the country you live in still apply.

17. General

• Severability. If any part of these terms is found unenforceable, the rest stays in effect, and the unenforceable part is changed only as much as needed to make it enforceable (except as stated for the class-action waiver above).
• Entire agreement. These terms, together with our privacy notice and consumer health data policy, are the entire agreement between you and us about VitalYou and replace any earlier agreements on the same subject.
• No waiver. If we don't enforce a provision right away, we haven't given up the right to enforce it later.
• Assignment. You may not transfer these terms. We may transfer them as part of a merger, acquisition or sale of assets, with notice to you.

18. Changes

We may update these terms as the app or the law changes and will revise the date above. If a change is material, we will tell you in the app or by email before it takes effect.

19. Contact

Support: support@vitalyou.app. General questions: hello@vitalyou.app. Privacy requests: privacy@vitalyou.app.

By post: RubyNav Inc, 15322 Marek Ln, Guy, TX 77444, USA.